The Heritage and Information Service is a specialist service set up to assist former residents and clients of the founding agencies to access personal information now held by MacKillop Family Services.
Whilst MacKillop Family Services acts as custodian of all founding agency client files, the files remain the property of the respective congregations.
Former residents or their relatives are encouraged to apply for information about their personal history.
MacKillop Family Services is bound by the requirements of state and federal privacy laws and with any guidelines prescribed by the respective congregations. MacKillop Family Services seeks to act within the recommended access standards of the National Inquiry into the Separation of Aboriginal and Torres Strait Island Children from their Families (April 1997).
Personal assistance is provided with the interpretation of written material.
The Heritage and Information Service also provides:
- Assistance with access to records held by government departments. eg. state ward files, medical and educational records,
- Baptism records,
- Access to birth certificates and other records from the Registry of Births, Deaths and Marriages,
- Searching for and reunification with separated family members,
- Advice about how to apply to an authorised Adoption information Service for persons who were legally adopted.
Jenny Glare
Manager,
Heritage and Information Service
237 Cecil Street
South Melbourne Vic 3205
Telephone: (03) 9699 9177
Fax: (03) 9696 6496
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