MacKillop values your feedback. All feedback about anything that is concerning or important to you or your family is very welcome.
MacKillop has an effective feedback and complaints management system and is committed to delivering services which are responsive to the needs of the community and our clients.
To provide feedback or make a complaint, please fill in the form below.
If you would like us to respond to you, please include your name, contact number and/or email address.
MacKillop's complaint process is confidential. Any information you provide will not affect our commitment to providing a quality service to you and/or your family.
We also appreciate to hear about any positive experiences you have encountered with MacKillop which also allows us to understand what is helpful and meaningful for our clients.
What happens next?
- If you have made a complaint and provided contact details, you will be contacted within two working days to tell you how we will address your complaint
- What if I am unhappy with the response?
Submit your feedback or complaint
Whistleblower Information
If you would like to find out more about our Whistleblower procedure or lodge a Whistleblower complaint you can do so by clicking the link button below.