All of our suppliers at MacKillop Family Services are required to provide business information to Eftsure for independent verification before conducting business with us and receiving payment.
Eftsure verifies all supplier details ensuring that supplier payments are protected against fraud and error. Once a supplier has been verified, it is an easy and seamless process.
Eftsure's verification processes, including the phone call made to new suppliers, ensure the accuracy and legitimacy of your details.
The business information required for verification includes:
- Bank details
- ABN
- Trading name
- GST registration
- Company contact information
How secure is Eftsure?
Eftsure is compliant with the Australian Privacy Principles’. Supplier data is stored in Eftsure servers, which are physically located in Australia, including back up servers. You may already be using Eftsure with other vendors. They presently work with many clients across Australia, including a number of Not For Profits.
How can I tell whether this is a scam or not?
When you follow the instructions to verify your details on Eftsure’s website, you will see your bank account details are partly populated, which identifies you and names MacKillop Family Services, which confirms the legitimacy of the email.
Guidance for Existing Suppliers
If you are an existing supplier, you can update your details at any time by contacting the department with whom you normally do business. They will provide you with an 'Eftsure change request' to update your information.
It is your responsibility to ensure that your details are up to date. Please notify us immediately of any changes or discrepancies you notice.
How to verify the legitimacy of a call from Eftsure
If in the event you choose not to validate your account details via the Eftsure bank link functionality, you can expect a phone call from a member of the Eftsure validation team who will verify your details over the phone.
Once Eftsure has finished the verification process, they securely pass your information to MacKillop Family Services for entry into our finance system. You will then receive a confirmation email from Eftsure when your data has been verified.