Southern New South Wales Family Referral Service

The Southern New South Wales Family Referral Service links families, children and young people in need of assistance with local support services that can help them to address their individual needs.

Young boy with brown hair looking into camera

Together, we help families work through difficult situations to achieve. We work to create change in families by building on strengths and working towards agreed goals.

This is a free service.

What we can offer:

We can help you to access:

  • family support
  • respite care
  • parenting programs
  • child care
  • supported playgroups
  • youth services
  • education assistance
  • housing and supported accommodation
  • financial assistance
  • legal support
  • counselling
  • post separation support
  • family violence support
  • mental health support
  • drug and alcohol support
  • any other service you may need.

Who is eligible?

We cover the following New South Wales local government areas:

  • Eurobodalla
  • Bega Valley
  • Snowy Monaro
  • Palerang
  • Queanbeyan
  • Yass Valley
  • Hilltops
  • Weddin
  • Upper Lachlan Shire
  • Oberon
  • Goulburn Mulwaree.

If you live outside of these areas another Family Referral Service may be able to assist you. Contact us for details.

How to access this service:

Call 1300 736 384 or email

Phone operating hours are 8.00 a.m. to– 6.00 p.m. Monday to Friday (except public holidays). We can meet with you outside of these hours by appointment.

For more information visit

Family Referral Service logo, NSW Government logo, MacKillop Family Services logo, Marymead logo

The Southern New South Wales Family Referral Service is operated in partnership by MacKillop Family Services and Marymead.

Family Referral Services’ are a Keep Them Safe initiative funded by the New South Wales Government to improve the safety and wellbeing of children and families in New South Wales.