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From uncertainty to belonging

Arin*, Meg* and their four children arrived seeking asylum, hope, and a safe place to rebuild. But the reality was anything but easy.

A family of six stepped onto Australian soil, leaving behind fear and danger in their home country. Arin*, Meg* and their four children arrived seeking asylum, hope, and a safe place to live.

Their earliest months were spent living in temporary hotel rooms. Eventually, they moved into a home, but the rent was steep and the conditions unsuitable. Despite their resilience, it was a struggle in their daily life to balance cultural adjustment, a new language, and the reality of the cost of living.

It was during this time that MacKillop’s Early Help Program entered their story. When the children caused accidental damage to their rental, Early Help covered repair costs and guided the family through conversations with VCAT, teaching them their rights as tenants. Letters of support, one from Early Help and another through the Asylum Seeker Resource Centre, opened doors for future housing applications.

As winter approached, Early Help provided doonas, pillows and clothing. Though only simple comforts, this small act of support was signficant for a family navigating uncertainty.

For Meg, driving lessons and a scheduled test marked a milestone two years in the making. Replacing an old car battery gave her a promise of independence and better access to jobs, community and life beyond her doorstep.

Food shopping though, was an obstacle that was causing daily strain. With the aid of Early Help, monthly Coles food deliveries were coordinated and the family was connected with local food relief services, waiving parcel fees and removing barriers that once felt insurmountable.

Arin had, with Early Help’s guidance, moved from part-time to full-time employment. The increase in income meant that they could better combat cost of living and had the ability to enjoy family and leisure activities.

Then came joy! The Early Help’s school holiday program included trips to the zoo and play centres. Early Help not only provided these experiences but gifted an annual zoo membership, turning a one-time outing into lasting joy.

Slowly, the family began to feel more at home in the community. A local hub, a welcoming church, neighbourhood programs - they leaned in, and the community embraced them.

The transformation of the lives of Arin, Meg and their kids has been undeniable.

The family felt empowered, connected, and hopeful. They weren’t just surviving anymore—they were settling in, thriving, and planning for a future in Australia.

They thanked Early Help not just for the support, but for walking beside them through every challenge, every milestone, and every memory as they made Australia home.